Troubleshooting Guide

Dollar General’s Employee Portal, DGme, provides a convenient gateway for employees to access benefits and services online. This guide details the steps required for employees to log in, reset passwords, and register on the DGme employee access portal after registering with Dollar General LLC.


Dollar General Employee Login offers convenient access to job postings and related services for employees. This service is provided via Dollar General Employee Services accessible on their website, enabling a hassle-free start with a few simple steps. Learn how to log in, change passwords, and register an employee account effortlessly.

Troubleshooting Guide

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  • Check Your Internet Connection: Ensure a stable internet connection as connectivity issues can cause login failures due to timeouts or instability.
  • Enter Correct Credentials: Verify that you’re using the correct login credentials. Avoid using old passwords and ensure proper input, especially if your password contains capital letters.
  • Clear Browser Cache: Clear cookies and cache in your browser settings, as stored data may hinder login access.
  • VPN Consideration: If using a Virtual Private Network (VPN), ensure the website isn’t restricted. Consider changing the server location or disabling the VPN if login issues persist.
  • Password Recovery: For forgotten passwords, follow the provided instructions to retrieve or reset them.
  1. Why can’t I log in to DGME?
  • Ensure a stable internet connection, use correct login credentials, clear browser cache, and check for VPN restrictions. Reset your password if needed.
  1. What if I forget my DGME password?
  • Follow the ‘Forgot Password’ link on the login page to reset your password. An email or verification process will help regain access.
  1. Why does my login attempt fail even with the correct password?
  • Check for caps lock, input the correct case-sensitive password, and avoid using old passwords. Clear cache or try using a different browser.
  1. How can I resolve VPN-related login issues?
  • Disable the VPN temporarily to check for access restrictions. If needed, change the server location or contact your network administrator.
  1. Can others view my password while typing on DGME login?
  • Be cautious while entering passwords in public spaces. Avoid typing sensitive information where others can view it for security reasons.